User Terms and Conditions

1.1 Bitezar’s mission is to make food more affordable by creating a marketplace where consumers can discover great local deals and local businesses can reach more customers. Our technology platform connects consumers with local food businesses offering affordable food, special offers, and discounted Food Items (referred to as the "Bitezar Platform," "App," or simply the "Platform"). Through the Platform, we make it easier for consumers to discover affordable local food options while helping participating businesses reach more customers and offer Food Items at attractive prices.

1.2 We provide a simple marketplace that enables consumers who use our Platform (collectively, "users," and in these User Terms referred to as "you" or "user") to discover and purchase Food Items from retail and food service businesses such as supermarkets, convenience stores, restaurants, food trucks, bakeries, manufacturers, and other participating businesses (each a "Store"). Our Platform helps you find participating Stores and purchase Food Items, including discounted meals, groceries, special offers, promotional items, excess inventory, and other food products made available by Stores. Stores determine which Food Items they list, their prices and discounts, quantities, availability, and applicable pickup periods.

1.3 As you use our Platform, keep in mind that Bitezar does not own, control, prepare, offer, or manage the contents of any Food Items made available by Stores for Purchase. Bitezar is also not a party to the sale of the Food Items that Stores provide to you.

2.1 These User Terms ("Terms") are a binding legal agreement between you and Bitezar ("Bitezar") that govern your use of the Bitezar websites and App (collectively, the "Bitezar Marketplace"). In these Terms, the words "Bitezar", "we", "us", "our" refers to the Bitezar entity set out on Schedule 1 with whom you are contracting. By accessing or using any part of the Marketplace, you accept, without limitation or qualification, these Terms. If you do not agree with these Terms, you are prohibited from using any portion of the Marketplace. The registration of an Account (as defined below) requires your express acceptance of these Terms.

2.2 These Terms reflect the way that Bitezar works and among other things, the obligations that apply to our relationship with you. As a result, these Terms help define our relationship with you as you interact with us and use our Bitezar Marketplace. For example, these Terms include:

• a. What you can expect from us and our Bitezar Marketplace.
• b. What we expect from you, which establishes certain rules for using our Platform.
• c. What to expect from Stores, which covers the basics of the interaction between you and Stores on our Platform.

2.3 Understanding these Terms is important because, by using Bitezar Marketplace you're agreeing to these Terms. These Terms include all operating policies that are referred to herein (as such policies may be amended from time to time), including without limitation our Cookie Policy and our Privacy Policy that applies in your area.

By accepting these Terms, you confirm that you have read and accepted our User Terms and Conditions.

3.1 How to purchase affordable local Food Items using Bitezar

The Bitezar Platform provides a simple way for you to discover and purchase affordable Food Items from participating local businesses:

• a. Food Items, including discounted meals, groceries, special offers, promotional items, and other food products, are made available for purchase by participating Stores through Bitezar.
• b. A list of Stores with available Food Items will be displayed to you through the Platform. Please note that a list based on your location can only be displayed if you allow the App to use location services where applicable.
• c. You place an Order for available Food Items from a Store you select through the App.
• d. You Pick-up your purchased Food Items at the relevant Store during the pickup period provided by the Store (see Section 3.5 below for Pick-up details).

3.2 User Account.

Your Bitezar user account is where you manage the details of your relationship with us and use the App to make purchases with Stores. You must register and create an account by providing us with all the information we require during account registration or any time after ("Account") on the App. You must keep your Account information complete, accurate and updated. Any failure to provide or maintain this information may interfere with our ability to provide our services to you.

3.2.1 You should never:

• a. Select or use someone else's email with the intent to impersonate that person.
• b. Use as a username a name subject to any rights of a person other than you without appropriate authorization.
• c. Use as a username a name that is otherwise offensive, vulgar or obscene.
• d. Use another person's Account or registration information.
• e. Share your Account with others.
• f. Publish, distribute or post login information for your Account or another's.

3.3 Purchases.

You may purchase Food Items available for sale by a Store by selecting your desired Store through the App (each a "Purchase"). A list of active Stores with available Food Items can be found on the App.

The list of Stores displayed to you is based on various criteria that you may be able to filter, including geographical location and other options made available through the App from time to time.

Keep in mind that:

By making a Purchase, you reserve Food Items listed by a Store. However, Food Items may occasionally become unavailable because of inventory changes, demand, availability, operational circumstances, or other factors affecting the Store. If the Food Items you selected are no longer available, the Store may cancel the sale as described in Section 3.6. You will be entitled to a full refund in such case.

3.4 Purchase Confirmation.

Once we receive the Purchase Order, we will begin processing it by sending it to the relevant Store. We will notify you that the Purchase Order has been received and provide you with an order identification number (each an "Order Number") that is redeemable for the selected Food Items at the applicable Store. It is your responsibility to ensure that the Order Number in the App can be shown to the Store and accepted upon Pick-up.

3.5 Pick-up.

You must retrieve the Food Items purchased through the App at the designated location during the pickup period stated in the App and Order Confirmation. Upon Pick-up, you shall show your Order Number in the App to the Store, after which the Store will provide the selected Food Items. You should make sure that the Food Items provided correspond to your Purchase Order. If you do not Pick-up the purchased Food Items within the pickup period specified in the Order Confirmation, the Food Items may no longer be available and we may be entitled to charge you the Purchase Price, subject to these Terms and applicable law.

3.6 Purchase cancellation.

At times, Stores may not have the Food Items originally listed or anticipated to be available, or other circumstances may prevent a Store from fulfilling an Order. For these and other reasons, Purchases may be cancelled by you, Stores, or Bitezar as provided below.

3.6.1 Cancellation by you

In App — You may cancel a Purchase within the App at any time before the Order status is updated as "Ready" by the Store. Once the Order is marked "Ready," meaning the Store has fulfilled your Order and it is ready for Pick-up, you can no longer cancel it through the App.

In Store — You may request cancellation of your Purchase at the Store before you Pick-up your reserved Food Items, subject to these Terms and any applicable cancellation restrictions. You must communicate your request to us through the Refund Request feature in the App.

3.6.2 Cancellation by Store

A Store may cancel your Purchase when it is unable to fulfill the Order. A Store may need to cancel an Order because of inventory changes, unexpected demand, product availability, operational issues, errors in a listing, or other circumstances affecting fulfillment. If a Store cancels your Purchase, you will receive a cancellation notification via email and/or through the App, provided that you have supplied us with accurate contact information and agreed to receive such notifications. If a Store cancels an Order before Pick-up, you will be entitled to a refund of the amount paid for the cancelled Food Items, subject to these Terms and applicable law.

3.6.3 Cancellation by Bitezar

Purchases may be cancelled by Bitezar at our discretion when reasonably necessary, including in the event of a product recall, safety concern, Store or user dispute, suspected fraud, technical issue, violation of these Terms, or another circumstance that we reasonably determine requires cancellation.

7.1 We can't cover everything here but we've highlighted a few areas that are an important part of your relationship with Bitezar. As you use our App keep in mind, you are always responsible for the activity that occurs on your Account, and are required to notify us immediately of any change in your eligibility to use or access the App, or any breach of security or unauthorized use of your Account.

7.2 As a condition to use the App and access your Account you are required to comply with all laws and regulations that apply to you at all times in connection with your use of Bitezar Marketplace.

7.3 Your behavior. You are expected to show respect for the Store's guests and personnel, as well as Bitezar's personnel. If you act inappropriately towards a Store, other consumers of the Store or Bitezar, or if you commit a crime against or in the Store in connection with the Bitezar Marketplace, or violate the code of conduct rules (or similar) of the Store or Bitezar or any other similar behavior, Bitezar may, ban, exclude or suspend you from the App. The intervention of Bitezar does not deprive the Store of the means and rights at its disposal to obtain possible reparations or other remedies.

7.4 Bitezar Rules of Conduct.

When using the App and accessing your Account you acknowledge that you are responsible for all of your activity in connection with the Bitezar Marketplace which includes your acknowledgment and agreement with the following:

• a. Do not use the Bitezar Marketplace for any illegal purpose or any other purpose that is prohibited by these Terms.
• b. You are the age of majority in your local jurisdiction.
• c. You will pay in full for the Food Items you Purchase through the App and Pick-up.
• d. You will only place Orders that you intend to Pick-up.
• e. You will not use the App to research Stores or the pricing of Stores.
• f. You will not engage in inappropriate behavior towards: (i) a Store including its agents or employees; (ii) another consumer of a Store; or (iii) Bitezar including its agents or employees.
• g. You're not located in a sanctioned country or on a sanctioned persons list.
• h. You acknowledge and agree that you have not created other Bitezar Accounts that have been suspended or terminated by Bitezar for violations of our terms, policies, or applicable laws or regulations.
• i. You will not use any automated systems, robots or software to extract data from the Bitezar Marketplace.
• j. You will not (nor permit any third party to) (a) take any action; nor (b) upload, download, post, submit or otherwise distribute or facilitate distribution of any content on or through the Marketplace that: (i) you know is false, misleading, untruthful or inaccurate; (ii) contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of ours or of any third party; (iii) impersonates any person or entity; or (iv) includes anyone's identification documents or sensitive financial information.
• k. You will not: (i) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party providers') infrastructure; (ii) interfere or attempt to interfere with the proper working of the Bitezar Marketplace or any activities conducted on the Bitezar Marketplace; (iii) bypass, circumvent or attempt to bypass or circumvent any measures we may use to prevent or restrict access to the Bitezar Marketplace (or other accounts, computer systems or networks connected to the Marketplace); (iv) run any form of auto-responder or "spam" on the Marketplace; (v) use manual or automated software, devices, or other processes to "crawl" or "spider" any page of the Bitezar Marketplace; or (vi) harvest or scrape any content from the Bitezar Marketplace.
• l. You will not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Bitezar Marketplace (including without limitation any application), except to the limited extent applicable laws specifically prohibit such restriction; (ii) modify, translate, or otherwise create derivative works of any part of the Bitezar Marketplace; or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder.
• m. You will abide by all applicable laws and regulations in connection with your use of the Marketplace.
• n. You will not access or use the Bitezar Marketplace if you are a direct competitor, or an agent of Bitezar's direct competitor, except with Bitezar's express prior written consent.
• o. You will not access the Bitezar Marketplace for any commercial purposes (including for the purposes of copying or reproducing any material or content on the Bitezar Marketplace, monitoring the availability, performance or functionality of the Bitezar Marketplace, or for any other benchmarking or competitive purposes).

8.1 Bitezar values your privacy and works to ensure that it's protected when using our Marketplace. When you use the Marketplace, we collect and process personal data about you. You can read more about how we collect and use personal data in our Privacy Policy (Privacy Policy).